Whatsapp: +255 767 560 902

info@madiniafricaadventure.com

Madini Africa Adventure
Madini Africa Adventure

Whatsapp: +255 767 560 902

info@madiniafricaadventure.com

Tanzania Tours & Safari

Frequently Asked Questions

It is our goal to provide comprehensive information on how to successfully make reservations for your Tanzania safari vacations with Madini Africa Adventures on our page for Booking Terms and Conditions.

Tanzania safari booking conditions are some guidelines for our esteemed visitors to avoid inconveniences; they may change from time to time or differ from tour to tour depending on the terms that are set by our partner service providers, like lodging establishments, airlines, and governmental regulations. The following terms and conditions apply to the booking of your Tanzanian vacations:-

There is no stoppage. However, there aren’t many flights into Tanzania and Kenya, so if you try to book less than two months before your trip, it might be difficult to get seats on British Airways, KLM, Ethiopian airline, Turkish air, and other airlines. It is advised to make reservations at least nine months in advance of travel during peak season.

Beginning in mid- to early-December and early January, Tanzania and Kenya become busy. If you schedule your safari at least six to eight months in advance, there won’t be any trouble with reservations during off-peak times. However, if you need to book a safari at the last minute, please don’t hesitate to get in touch with us; we’ll be happy to see what we can do to help.

Every reservation must be confirmed in writing, either by email or by completing our booking form.
Only after a deposit of 30% to 50% of the total tour price has been made and our bank has approved the receipt, are your reservations considered confirmed (this will depend on length of the tour as well as the length of the booking notice).

Two weeks before the tour starts, the remaining balance of 70% or 50% must be paid. The sales team at Madini Africa Adventures and the clients may agree on a balance to be paid in cash upon arrival; in this case, the balance is to be paid in full in USD only. Please be aware that US currency issued after 2006 is not accepted in Tanzania, so Back to Africa Safaris will likewise not accept them.

 

Reservation cancellations must be made in writing via email or fax, and they become effective only after being acknowledged and responded to by a sales representative from Back to Africa Safaris.

  • More than 60 days prior arrival: Full credit note will be issued for future travel (within a certainly period of time)
  • 60 Days to 45 Days prior arrival: 50% of the total tour cost shall be charged.
  • 46 Days to 31 Days before arrival : 60% of the total tour price shall be charged
  • 30 Days & the arrival day: 100% of the total tour cost shall be charged
  • Substitution of the facilities or lost travel time
  • Amendments / modifications of the itineraries after departure
  • Existence of a situation beyond Company’s control which needs other arrangement made to safeguard safety or promote participation and satisfaction of your safari
  • Not appear at any accommodation, activity, services or tour section with no prior notice (refer to the above).
    Termination of premature contract

Any changes made by the client (such as a different hotel or date) after the itinerary has been confirmed are exempt from fees; however, Madini Africa Adventures will charge you the additional fees if they exceed the cost of the earlier booked fees.

Non-residents must pay in foreign convertible currencies, per Tanzanian law. Cash payments are acceptable in the event of any supplemental information. As a result of past fraud issues and our increased emphasis on our Booking Terms and Conditions, particularly when it comes to Payments, we no longer encourage Credit Card payment upon arrival.

Furthermore, we don’t think it’s a secure method of payment right now, so we advise using a bank transfer instead. However, if you still want to pay with a credit card, there will be a 10% surcharge. Please let us know so we can explain the process to you.

Road or airport conditions that occasionally impede or render travel impossible are not the company’s fault. Regardless of any issues or weather conditions, any changes to the preliminary itinerary are subject to the outlined condition.

Although they might be held liable, the company’s director, management team, employees, and owner should not be held accountable in the event that any tour participants are hurt or killed, nor should they be held accountable in the event that any passengers lose or damage their personal property.

We would like to bring your attention to the fact that going on safari or engaging in any kind of regular physical activity comes with a number of natural risks.

Therefore, it is entirely up to you to obtain the necessary medical care, including prescription drugs and immunizations, and to determine your level of fitness before leaving. Injuries, illnesses, or deaths that occur while visitors are touring properties that the company manages or owns should not be the responsibility of the company.

To the total exclusion of all other terms and conditions, these are the terms and conditions that govern the relationship between the organization and you. No employee, authorized representative, or operator of the organization may modify the terms and conditions unless a duly authorized officer of the organization has approved them in writing. All decisions and issues that require the organization’s approval should be made by an authorized officer. The Company retains all necessary authority to hire subcontractors for all or a portion of the services.

If you have any cause for protest while traveling, you should immediately bring it to the attention of the organization’s operators or illustrative who will work to ascertain the situation & quickly resolve it.

The payment of the store deposit or any other partial payment for a reservation entails acceptance of the Terms and Conditions in their entirety. You may not modify the terms under which you agree to reserve a space unless you do so in writing and with the approval of a member of the organization’s approved staff. Please abide by the aforementioned booking terms and conditions to prevent any unnecessary inconveniences from occurring while you are on your Tanzania safaris, Zanzibar beach vacations, Mt. Kilimanjaro climbing tours, etc.

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